0406 411 143Welcome to Sydney NDIS! Before accessing or using any of our disability services, please carefully read the following Terms of Service. By accessing or using our services, you agree to comply with these terms and conditions.
1. Scope of Services:
Sydney NDIS provides disability support services aimed at enhancing the quality of life, independence, and community participation of individuals with disabilities. Our services may include but are not limited to community participation, in-home support, personal care, skill development, social activities, and respite care.
2. Eligibility:
Our services are available to individuals of all ages who have a documented disability and require support to achieve their goals and enhance their well-being. We reserve the right to assess eligibility and determine the suitability of our services for each individual.
3. Confidentiality:
We respect the privacy and confidentiality of our clients and their personal information. All information shared with us will be treated with the utmost confidentiality and will only be disclosed as required by law or with the consent of the individual or their legal guardian.
4. Code of Conduct:
We expect all clients, staff, and visitors to conduct themselves in a respectful and courteous manner at all times. Any form of harassment, discrimination, or abusive behavior will not be tolerated and may result in termination of services.
5. Payment and Fees:
The cost of our services varies depending on the type and level of support required, as well as any funding arrangements or subsidies that may apply. Clients are responsible for payment of fees as outlined in their service agreement or funding plan.
6. Cancellation and Refund Policy:
Clients may cancel or reschedule appointments in accordance with our cancellation policy, which will be outlined in the service agreement. Refunds may be provided in accordance with our refund policy, subject to applicable terms and conditions.
7. Liability and Indemnity:
Sydney NDIS is not liable for any loss, damage, injury, or harm that may occur as a result of accessing or using our services, except where such liability cannot be excluded by law. Clients agree to indemnify and hold harmless Sydney NDIS, its staff, and affiliates from any claims, damages, or liabilities arising from their use of our services.
8. Amendments:
Sydney NDIS reserves the right to amend or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is the responsibility of clients to regularly review these terms for updates.
9. Governing Law:
These Terms of Service are governed by the laws of Australia. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
Contact Us:
If you have any questions or concerns about these Terms of Service, please contact us via phone, email, or our website. We appreciate your cooperation and understanding, and we look forward to providing you with quality disability support services at Sydney NDIS.
