Privacy Policy
Protecting your privacy and maintaining the confidentiality of your personal information is important to Sydney NDIS. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Australian privacy laws.
1. Collection of Personal Information:
We collect personal information from clients, their families, carers, and other relevant parties for the purpose of providing disability support services. This information may include but is not limited to names, contact details, medical history, support needs, and funding arrangements.
2. Use of Personal Information:
Personal information collected by Sydney NDIS is used for the purpose of assessing eligibility for services, developing support plans, delivering support services, and communicating with clients, families, and stakeholders. We may also use personal information for administrative, billing, and record-keeping purposes.
3. Disclosure of Personal Information:
We may disclose personal information to third parties, including but not limited to healthcare professionals, government agencies, funding bodies, and service providers, as necessary to facilitate the provision of support services and comply with legal and regulatory requirements.
4. Data Security:
Sydney NDIS employs reasonable security measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing integrity and confidentiality of personal information.
5. Access and Correction:
Clients have the right to access and request correction of their personal information held by Sydney NDIS. Requests for access or correction should be submitted in writing to our Privacy Officer, and we will respond to such requests in accordance with applicable privacy laws.
6. Consent:
By accessing or using our services, clients consent to the collection, use, and disclosure of their personal information as outlined in this Privacy Policy. Clients have the right to withdraw consent at any time, subject to legal or contractual restrictions.
7. Cookies and Tracking Technologies:
Our website may use cookies and other tracking technologies to enhance user experience and gather information about website usage. Users can control cookies through their web browser settings, but disabling cookies may affect the functionality of the website.
8. Changes to Privacy Policy:
Sydney NDIS reserves the right to amend or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage users to regularly review this Privacy Policy for updates.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy or the handling of your personal information by Sydney NDIS, please contact our Privacy Officer via phone, email, or mail.
We value your privacy and are committed to protecting the confidentiality of your personal information. Thank you for entrusting Sydney NDIS with your support needs.